Role Descriptions:
- 7+ years of hands-on experience with Oracle Fusion Payroll & Benefit implementations (Fusion HCM).
- Strong functional expertise in:
- Oracle Payroll (US)401(k) configuration and processing
- Retro payroll and adjustments
- Leave of Absence (LOA)
- Payroll costing setup
- Absence Management
- Core HR Benefit Proven experience in payroll process review| optimization| and redesign.
- Strong understanding of payroll compliance| controls| and audit requirements.
- Experience with third party benefits or 401(k) providers and payroll integrations.
- Exposure to payroll reconciliation reporting and dashboards.
- Experience supporting payroll transformations or standardization initiatives.
Expertise in:
- Benefits configuration (plans| programs| life events| rates)
- US Benefits domain knowledge
Experience in handling:
- Multi-vendor benefits landscape
- Complex eligibility and deduction scenarios
- Ability to work independently onsite| owning requirements| design| and solutioning.
- Experience working directly with business stakeholders and translating requirements into functional solutions.
- Strong analytical| problem solving| and communication skills.
Top 3 Required Skills:
We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Service cloud Voice (SCV) for customer service operations on Salesforce Service Cloud. The ideal candidate will bring a strong blend of project leadership and deep technical expertise in Service Cloud and SVC, ensuring successful delivery aligned with business outcomes and strategic objectives
- Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)
- Define scope, timelines, milestones, and deliverables
- Ensure projects are delivered on time, within scope, and budget
- Track project progress and provide regular status updates
- Act as the primary interface between business stakeholders and technical teams and if required, salesforce team
- Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)
- Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects
- Remove blockers and ensure team productivity
- Ensure adherence to quality standards and testing processes
- Oversee UAT, release management, and deployment cycles
- Ensure adherence to Salesforce development standards and governance
- Drive DevOps and CI/CD practices
- Maintain documentation for solution design and processes
Generic Managerial Skills, If any
- 10+ years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles
- Proven experience managing Salesforce implementations preferably with SCV
- Experience with Agile/Scrum methodologies
- Strong planning, estimation, and risk management skills
- Familiarity with Jira / Azure DevOps / MS Project
- Excellent communication and stakeholder management
- Leadership and decision-making skills
- Problem-solving mindset
Education Requirements:
- Bachelors in Computer Science or other related field
Keyword Skills:
- SaaS HCM-Oracle Global Human Resources Cloud, Oracle Fusion Financials
Experience Required:
- Need min of 10 years of IT Experience
